Privacy Policy

Shmush! Unconditional LUV, Terms and Conditions, April 15, 2024

Welcome to Shmushpets.com. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information, as well as your rights and choices regarding your information. By using our website and services, you agree to the terms of this Privacy Policy.

1. What Information Do We Collect?

We collect the following types of information from you:

Personal Information: This includes your name, email address, phone number, and any other information you provide when you create an account, place an order, or sign up for our SMS notifications.
Transaction Information: Information about your purchases, including order details, billing and shipping addresses, and payment information.
Technical Information: Information such as your IP address, browser type, and operating system, which we collect automatically when you visit our website.
Usage Information: Information about how you use our website, including pages viewed, time spent on the site, and other usage details.

2. What Do We Use Your Information For?

We use your information for the following purposes:

To Process Transactions: To fulfill your orders and provide the products and services you request.
To Communicate with You: To send you updates about your order, respond to your inquiries, and provide customer support.
To Send Marketing Communications: To send you promotional messages and special offers, if you have opted in to receive such communications.
To Improve Our Services: To analyze usage patterns and improve our website, products, and services.
To Ensure Security: To protect our website and systems from fraud and unauthorized access.

3. How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information, including:

Encryption: We use encryption technology to protect your sensitive information during transmission.
Access Controls: We limit access to your personal information to authorized personnel only.
Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

4. Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

Special Note on SMS Consent
We take your privacy seriously, especially concerning SMS consent:

No Sharing of Phone Numbers: We will not share, trade, or otherwise sell your phone numbers or SMS consent with third parties or affiliates for marketing or any other purposes under any circumstances.
Opting Out: You can unsubscribe from SMS notifications at any time by replying STOP to any of our messages.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
Opt-Out: You can opt out of receiving marketing communications from us at any time.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.